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FAQs

What does it mean that my home is pre-wired for GO services?

Your home is already equipped with the necessary wiring and infrastructure to support GO services. This means you can quickly and easily activate your internet, TV and phone services without the need for extensive installation work. Simply fill in the form found above and we’ll get your service up and running no time.

How can I activate my GO service?

Activating your GO services is simple. All you need to do is fill in the form above and we’ll get in touch with you within 1-2 days to finalise your order and answer any questions you may have. We’ll then drop by to set up your new modem and you’re good to go.

What service can I activate since my property is pre-wired?

You can activate any of our home packs, however, we recommend that you opt for Giga 1000Mbps. Not only does this package offer superfast internet, but we’re also giving you a free TV stream and a free Smart W-Fi starter kit, which includes a Nokia modem with integrated beacon and additional beacon.

Are there any costs associated with activating my pre-wired home?

Activating a pre-wired home typically does not include any additional installation fees. You simply choose your plan and activate it. And should there be any issues or special circumstances, we’re here to help.