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How to choose the right internet plan for your needs

12 July 2024

Internet
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Let’s face it, the internet is no longer a luxury – it’s a lifeline. From staying connected with loved ones to streaming that must-watch show, our daily lives depend on a reliable and speedy connection. But with so many internet plans out there, all boasting of Mbps and data allowances, how do you choose the right one for your needs?

We’re here to help you navigate the world of internet plans with ease and confidence, ensuring you find the perfect fit for your online needs. Whether you’re a casual browser, a streaming enthusiast or running a small business from home, this guide will walk you through everything you need to consider to make an informed decision.

Know yourself and your internet needs

Before diving into plan options, take a moment to reflect on how you use the internet. Are you a casual surfer, checking emails and social media? Or do you crave the high-octane experience of online gaming and 4K streaming? Here are some further questions to ask yourself and a quick breakdown of different user types to get you started:

  • What activities do you engage in online? For instance, casual browsing and checking emails require less bandwidth than streaming HD movies, playing online games or video conferencing.
  • Do you work or study from home? If the answer is ‘yes’, you might need a robust plan with reliable speeds and higher data limits to support things like video calls and large file transfers.
  • How many devices will be connected? Are you a solo surfer with just a laptop and a phone? Or do you have a household full of devices – laptops, smartphones, tablets, smart TVs and perhaps even smart home gadgets?
  • How many people will be using the internet simultaneously? More users mean more bandwidth is needed to keep everyone happy and connected.

Casual users

If your internet use is mainly for browsing, checking emails and social media, you’re a casual user. A basic plan with moderate speeds of around 25-50 Mbps should suffice. These plans are usually affordable and offer enough speed for everyday tasks without breaking the bank.

Moderate users

Streaming movies, TV shows and music, as well as online gaming, require more bandwidth. If you’re constantly engaging in these activities, then you’re a moderate user so a plan with speeds of at least 100 Mbps is recommended for streamers and gamers to avoid buffering and lag. And if you love 4K content or multiplayer gaming, consider going even higher.

Take a look at this guide to determine the ideal internet speed for gaming.

Remote workers and students

Working or studying from home demands a reliable internet connection for video calls, large file uploads, cloud storage and online collaboration tools. Look for plans offering speeds of 100 Mbps or more and remember that a plan with low latency can improve the quality of things like your video calls.

Large households

For families or shared households with multiple users and devices, a plan with speeds of 200 Mbps or higher is ideal. This ensures that everyone can enjoy their online activities without interruptions, even during peak usage times.

Family sitting on bed using devices

Determine your bandwidth needs

Now that you’ve identified your internet personality, let’s tackle the technical jargon. You’ll often see Mbps (megabits per second) thrown around. This refers to the speed at which data travels – the higher the Mbps, the faster your downloads and uploads will be. As mentioned above, basic tasks like web browsing and streaming music on one or two devices should work fine with a speed of 10Mbps, but for ultra-HD streaming and heavy internet use across many devices, you may need at least 200Mbps. Check out this thorough explanation of internet speeds.

While determining your bandwidth needs is important, understanding the different types of internet connections available can also influence your decision.

Fiber Optic

Fiber internet delivers the fastest speeds available, as it uses light to transmit data through fiber optic cables. It’s perfect for heavy internet users and those needing reliable, high-speed connections.

Here are some reasons why it might be the perfect fit for your internet needs:

  • Blazing speed: fiber optic internet blows traditional copper connections out of the water. In fact, you can stream movies in seconds, game without lag and say goodbye to buffering nightmares.
  • Super stable: unlike copper cables which can be affected by electrical interference, fiber optic cables are immune to these pesky disruptions. This means a more reliable connection, so you can video chat with friends and family without worrying about the call dropping.
  • Future-proofing: fiber optic technology is built to handle the ever-growing demands of the internet. As we download bigger files and stream higher-quality content, fiber optics will ensure you have the bandwidth to keep up.

Take a look at what GO True Fibre is all about and why our True Fibre internet may be the ideal option for your internet needs.

Mobile broadband

Another alternative you may want to consider is using 4G or 5G networks. Otherwise known as mobile broadband, this is a flexible option for those who need internet on the go, while it can also serve as a primary connection for homes without other wired options. Just bear in mind that some internet plans come with data caps, which limit the amount of data you can use each month and exceeding these caps can result in additional charges or reduced speeds.

Evaluate your budget and costs

Internet plans come at various price points, so it’s essential to find a plan that fits your budget, however remember, don’t just look at the monthly cost – consider the value you’re getting in terms of speed, data limits (if applicable) and any additional benefits like installation fees or bundled services. Consider the following:

  • Promotional pricing: many ISPs (Internet Service Providers) offer introductory rates that increase after a certain period. Be sure to check the regular rate and factor it into your long-term budget.
  • Equipment fees: some plans require you to rent or buy a modem and router. Check if these fees are included.
  • Installation fees: consider whether there are any installation fees and if they are waived during promotions.
  • Contract terms: some plans come with long-term contracts. Ensure you’re comfortable with the terms and penalties for early termination.

In addition, don’t forget to compare plans. In fact, when evaluating these, compare the speed, data limits and prices and don’t just go for the cheapest option – make sure it fits your needs. Look out for promotional offers or bundled services that might provide better value.

Woman sitting on the sofa with device in hand

Customer Support and Reliability

Good customer service is essential for a stress-free internet experience. Research your ISP’s reputation for uptime and service reliability, as well as customer support with quick response times. In addition, check the available support channels – phone, email, live chat – and see which ones fit your preference. Having multiple ways to reach support can be a lifesaver when you encounter issues.

Take advantage of bundles

Bundling your services like your internet and TV can be a smart move that offers several benefits. One of the biggest advantages of
bundling is the convenience, since with a bundle, you have a single provider for multiple services, which means one bill to pay each month. What’s more, bundling can often save you money. Providers frequently offer discounts and promotional rates when you combine services, making a bundled package more cost-effective than purchasing each service separately. Lastly, bundles often come with extra perks, enhancing your overall experience and providing more value for your money.

Read through the ultimate guide on bundling your internet and TV services.

Plan for the future

When choosing an internet plan, think ahead about your future needs. Consider if there might be changes in your household’s usage patterns, like more people working or studying from home, streaming more content or using smart home devices. Opting for a plan that offers a bit more speed and data than you currently need can be a great idea. In this manner, you’ll be ready for any changes without needing to upgrade right away. Plus, having a faster and more reliable internet connection can enhance your online experience, making everything from video calls to gaming much smoother.

What internet plans options are available?

Mix & Match Home Pack

Are you ready to revolutionize your home internet experience? With our Mix & Match Home Pack, you can tailor your plan to perfectly suit your needs. Start by selecting the ideal internet speed – from reliable standard options to ultra-fast 1000Mbps for uninterrupted 4K streaming and seamless video calls. Enhance your package with optional TV, landline and even mobile services. Plus, take advantage of a 30-day try-and-buy period and special offers like 6 months of free Giga internet. Stay connected effortlessly and enjoy top-notch entertainment with GO’s Mix & Match.

Interested? Take a look at our Mix & Match Home Pack.

Pre-Mixed Home Packs

At times, you know exactly what you want so you’re after a tailor-made solution. At others, you would rather go for a tried and tested one. If that sounds a lot like you, then one of our Pre-Mixed Home Packs may be what you need. Crafted to fit a variety of needs, each package comes at a different internet speed, with or without landline installation and access to GO TV. You can also take advantage of special promotions and discounts.

Learn more about our Pre-Mixed Home Packs.

Plug’n’GO

Experience seamless internet anywhere on the island with GO’s Plug’n’GO. This 4.5G-powered service offers instant internet access without the need for installation or technicians. Simply plug in the device and enjoy up to 50Mbps download and 15Mbps upload speeds. Choose from flexible data plans of 400GB or 1000GB, with options for long-term or no-commitment monthly subscriptions, while you get to enjoy features like same-day connection, express delivery and a 30-day Try & Buy period. Stay connected effortlessly, whether at home, in your office or on the go.

Discover more about Plug’n’GO.

Choosing the right internet plan doesn’t have to be a headache. By understanding your needs, comparing your options and considering future changes, you can find a plan that keeps you connected and happy. Take your time, do your research, and choose a plan that fits your needs and budget.

Explore our range of internet plans.