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What type of grants are available?

The grants listed hereunder should be available, however, it is best to check directly with the respective authority for the latest information – https://www.servizz.gov.mt/en/Pages/Environment_-Energy_-Agriculture-and-Fisheries/Energy/Energy-and-Water-Services/WEB-04096/default.aspx

  • 50% off the PV system up to €3000 per system
  • 80% off Battery Storage up to €7200 per system
  • Savings based on the tariffs bands mainly around €0.13c/kWh
  • Access energy is sold to the grid at €0.10c/kWh

Grant Link – https://www.servizz.gov.mt/en/Pages/Environment_-Energy_-Agriculture-and-Fisheries/Energy/Energy-and-Water-Services/WEB-04096/default.aspx

How will I know whether I am eligible for a grant?

This is done in Form A of the grant application process. Here you are required to submit a number of details after which the authority will advise whether you can benefit from a grant when installing a PV system at your property.

How would I know if my roof can support the GO Energi PV system?

In essence, the GO Energi PV system can be installed on nearly any roof. The best way to confirm whether your roof is suitable is through an on-site visit. After the visit, we will provide you with the structure’s weight, which you can then share with your architect.

Can I still install a GO Energi PV system if I have shaded areas on my roof?

Yes, you can. All you need to do is add a power optimizer to your inverter, which allows each panel to operate independently. During the initial site visit, our professionals will evaluate whether optimizers are necessary, and if so, these can also be paid monthly.

I don’t have any GO services, can I still purchase the GO Energi PV system?

Yes, of course you can. The GO Energi PV system is also available to customers who don’t have any of our services.

Does the GO Energi PV system come with a battery?

Yes, the basic setup includes a battery backup of up to 9.6 kWh. The battery offers two modes – Eco Mode and Backup Mode. In Eco Mode, it prioritises using solar energy for immediate needs and stores excess energy, while in Backup Mode, it conserves stored energy for potential outages, limiting regular consumption from the battery.

Does the GO Energi PV system come with a warranty?

The PV panels come with a 25-year product warranty, while the inverters and batteries are covered for 10 years. Moreover, these warranties are provided by two financially stable companies for that added peace of mind.

Do I need a new electricity metre when installing a GO Energi PV system?

Yes, even if you have a smart electricity metre, an additional one must be installed. This is supplied by Enemalta plc.

What is the payment period of the GO Energi PV system?

The GO Energi PV system comes with a 10-year payment plan, starting from only €25.99/month for a fully complete system. This price includes the grant discount.

Apart from the monthly fee, do any other one-time fees apply when purchasing a GO Energi PV system?

Any customisations you might have added to the standard package would be billed as a one-time fee. Also where applicable, €100 for the design fee applies. These fees would only be requested once grant eligibility has been confirmed.

The design fee is FREE to GO Home Pack and/or Mobile Freedom Plan customers, so if you are subscribed to these plans and did not upgrade from the standard package, no one-time fees will apply to you.

From when would the monthly fee of the GO Energi repayment plan become applicable?

The monthly payment will come into effect once the GO Energi PV system is installed.

What typically happens during an on-site visit for the GO Energi PV system?

Our professional installers will assess the roof and its condition, take measurements and recommend the optimal location for the panels. They will also evaluate shading levels to determine the panels’ efficiency and discuss any necessary adjustments to obstacles.

How much time is required for the GO Energi PV system to be installed?

Not much. Normally in a day the whole set-up will be delivered to your home and will be fully installed.

What mounting system is used to install the GO Energi PV system?

We install our GO Energi PV system on an integrated ballast and structure that is resistant to corrosion. The mount used is wind tunnel tested and also certified to high wind loads. Furthermore, no roof penetrations are needed as to avoid any water ingress in the roof. The system is installed at a low angle, making it more aesthetically pleasing.

Would I need Wi-Fi close to the GO Energi PV system?

A Wi-Fi connection is not mandatory, however connecting the GO Energi PV system to Wi-Fi gives you the added benefit of monitoring your system through the app or the online portal.

Is the GO Energi PV System supported by an app?

Absolutely. The app is called iSolar Cloud and it can be downloaded right from the Play or Apple stores.

Can I monitor how much power is being generated by my GO Energi PV system?

Yes, when the inverter included with the GO Energi PV system is connected to Wi-Fi, you would be able to monitor real-time data either through the app or online portal. During installation, we can help you with the set-up of the app and guide you accordingly.

What should I do if I require any support with the GO Energi PV system?

If you require any further information or support on the GO Energi PV system feel free to reach out to us through the regular GO customer care channels.