﻿﻿﻿﻿﻿﻿﻿ Your browser does not support the audio element. ﻿﻿Download audio Telecare is an electronic and mobile care solution that helps people lead a more independent lifestyle. To start using this service you must have a GO telephone line installed. Simply click here to apply for a line. You must also apply for the telecare […]

What is Telecare and how can I apply for this service?

To check why your Telecare pendant is making beeping sounds, we must first make sure that there are no issues with your line. To do so, simply send us a message on WhatsApp, Facebook Messenger or Live Chat. If your line is working as it should, then you must get in touch with Connected Care.

My Telecare is making beeping sounds. Is it broken?

If you think there’s an issue with your telephony line to which the Telecare pendant is connected, you may get in touch with us so that we can test your line. However, if your line appears to have no issues yet the pendant is not working as it should, then you must get in touch […]

My Telecare pendant is not working, what can I do?

To stop your Telecare service, you must return your equipment to Connected Care. By doing so, you will be stopping your Telecare service only, while your telephone line will continue being active. If you would like to also remove your telephone line, please send us a message on WhatsApp, Facebook Messenger or Live Chat.