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Digital Terrestrial Television Schedule of Charges – Residential before 27th January 2021
Digital Terrestrial Television
Schedule of Charges – Rates are inclusive of 18% VAT
These Schedule of Charges were last updated 1st March 2020.
| One-Time Installation Charges | |
| Installation of Main TV Outlet |
€60.00 |
| Installation of each Additional TV Outlet |
€30.00 |
| Self-Installation Kit |
€35.00 |
| Additional One-Time Installation Charges | |
| Installation of Filter |
€25.00 |
| Installation of Booster |
€25.00 |
| Installation of Powered antenna |
€25.00 |
| Installation of Splitter |
€35.00 |
|
Lease of Equipment ** Lease charge when paid in full on installation or at time of order |
|
| Lease per standard Set-top-box (STB) |
€60.00 |
| Lease per Conditional Access Module (CAM) |
€60.00 |
| Lease per TV STB GO Box+ INTEK T12CX |
€250.00 |
| Lease per TV STB GO Box+ INTEK T12CX |
€199.00 * |
| Note:
*Lease of GO Box+ on return of undamaged Standard Set-top-box and remote control. **A GO TV Conditional Access Card is only issued against the lease of any of our decoders. A monthly Network Access Fee per Conditional Access Card issued applies as listed in the Monthly Charges. |
|
| Monthly Service Charges | |
| All TV outlets are provided with a decoder and Conditional Access Card and charged a monthly Network Access Fee of €5 | |
| Main TV Outlet | |
| Silver (inclusive of Network Access Fee) |
€14.99 |
| Bronze (inclusive of Network Access Fee) – Discontinued | €9.99 |
| Home Pack (1)
Limitless Home Pack, Home Pack Ready/Home Pack Rapid (1st TV outlet) |
included |
| Each additional TV Outlet (maximum of two additional outlets) | |
| Per TV outlet (inclusive of Network Access Fee) |
€5.00 |
| Monthly Charges for Optional Premium Services | |
| Charges are applicable per activated Conditional Access Card and are additional to the subscription charges to the GO TV Service. | |
| Main TV Outlet | |
| GO Stars |
€6.99 |
| GO Sports Standard |
€7.99 |
| GO Sports Premium1 |
€9.99 |
| GO Sports Premium* (12 month commitment)1 |
€9.99 |
| GO Sports Premium* (24 month commitment)1 |
€9.99*** |
| Premium Services on Additional Outlets
The following service charges are applicable to each additional tv outlet activated with the following |
|
| GO Stars |
€2.99*** |
| GO Sports Standard |
€3.00*** |
| GO Sports Premium |
€5.00*** |
| ***These services are only available with Silver or Gold TV
1 New price applicable as from the 1st of August 2018. |
|
| European Football Leagues and Tournaments on GO Sports | |
| The following live sports rights have been acquired on an exclusive basis and are licensed to Us for a definite term as defined in the table below: | |
|
European Football |
Expiry of Broadcast rights |
| Premier League | May 2019 |
|
UEFA Champions League |
May 2021 |
|
Serie A |
May 2021 |
| Other Charges | |
| Service Calls |
€30.00 |
| Relocation of Antenna on said premises |
€35.00 |
| Relocation of TV outlet on said premises |
€30.00 |
| Collection or Recovery Fees |
€25.00 |
| Reconnection Fee |
€15.00 |
| TV Equipment Administration Charge |
€25.00*** |
| *** Charge applies when exchanging a CAM to a GO Standard Box | |
| Lost/stolen/damaged or unreturned Conditional Access Cards |
€25.00 |
| Lost/stolen/damaged or unreturned Standard Set top Box |
€75.00 |
| Lost/stolen/damaged or unreturned Remote Control (Standard Zapper Box) |
€10.00 |
| Lost/stolen/damaged or unreturned Remote Control (MHP3200) |
€25.00 |
|
Late Payment Fee (30 days past due) |
€2.33 |
| Late Payment Fee (Over 60 days past due) |
Maximum allowed by law (8% per annum) |
| Rejected Payment Charge |
€5.00 |
|
Other penalty charges |
as applicable |
| Legal and administrative fees |
as applicable |
(1) For these products E-Billing is the default method for billing purposes. Customers are required to supply GO with a valid email address where notifications will be sent inter alia informing the customer that the bill has been issued and any other information. It is the customer’s responsibility to inform GO of any change in his email address. If customer opts for a printed bill sent by post to his billing address he will be charged an additional two euro (€2) per month.