These terms and conditions were last updated in September 2024.

A. Your Agreement

1.  These terms and conditions are for an offer and should be read in conjunction with
   the Bundled Plan’s terms and conditions. If anything in this document is in conflict
   with the Bundled Plan’s terms and conditions, this document will take
   precedence. These terms and conditions form an integral part of Your Agreement
   for the provision of the Service with Us.
2. We reserve the right to stop, suspend, amend, or otherwise alter this Offer, the applicable charges and any benefits derived through it, as well as these terms and conditions, in accordance with applicable laws. Unless otherwise stated, this will not affect the rest of Your Agreement with Us.

B. Definitions

‘Residential’ means that the Premises where the Service is installed are
used wholly:

• For residential purposes;
• As non-governmental organisational Premises, if We decide in Our
  sole discretion to allow the said non-governmental organisations to benefit
  from the Residential Bundled Plan.

C. The Offer

1. The Shareholder Discounts with Home Pack (the ‘Offer’) is an offer made
   available on a Residential Bundled Plan provided by Us. This Offer is made
   available to You by signing an Agreement with Us.
2. This Offer is regulated by its terms and conditions. By subscribing to this Offer
   You are agreeing to all of the terms and conditions found in the Agreement. If You
   do not agree with any of these terms, You should not subscribe to or take-up this
   Offer.
3. The Offer is available to Shareholders when subscribing to the Home Pack
   Bundled Plan with TV as listed in clause C.3.a.,according to the amount of shares
   they own:

D. Explanation of the Offer

1. The Offer applies if You install all the Services listed in the Bundled Plan within
   thirty (30) days from the date when Your Application Form is accepted by Us.
2. You also agree and acknowledge that; The Offer must be registered under the Shareholders name on which the Home Pack is also registered, Each Shareholder will only be entitled to The Offer once (1) per Shareholder ID card as registered with the Malta Stock Exchange.
3. This Offer is available from 6th October 2021 and shall be valid until 31st December 2024 or upon the announcement of a new Offer which will supersede the Offer as advised in the Company Annual General Meeting.
4. Unless otherwise stated, this Offer is not available in conjunction with any other offer.
5. Once the term of the Home Pack Agreement expires or is otherwise terminated,
   for any non-fault reason on the part of the Shareholder and/or user of the
   service, Shareholder may be eligible to benefit from any Shareholder Loyalty
   Scheme then in force. In the event that You are no longer eligible to benefit from
   the Shareholder Loyalty Scheme, the standard charges shall apply on all other
   services and usage as stipulated in the respective Schedule of Charges. It is the
   Shareholders interest to apply for any Shareholder Loyalty Schemes available at
   any given time.
6. Shareholders acknowledge and agree that by subscribing to the Offer any
   previous GO Shareholder discount schemes on the fixed telephony, internet or
   TV will cease with immediate effect. For the avoidance of doubt, under the Offer,
   Shareholders will benefit from the applicable discount/s on the Home Pack
   Bundle Plan only for the duration of the Scheme subject that they remain eligible
   Shareholders throughout the Term.
7. GO reserves the right to verify from time to time that as per the amount of GO shares You own, You are still eligible to the Shareholder Discount You are benefiting from. For the avoidance of doubt, should the amount of GO shares You possess change in any way, GO reserves the right to remove and/or reassign the correct discounts on Home Pack as per clause C.3.b without any prior notification. The standard Home Pack Bundle charge including any add-on charges as stipulated in the Schedule of Charges shall be levied.
8. You may be required to pay additional charges if You opt for specific billing
   or payment methods. Further details are available in the Schedule of
   Charges.

E. Minimum Term
If You terminate the Bundled Plan on which this Offer is made available within the minimum term of twenty-four (24) months, You will be charged the penalty fee specified in the Bundled Plan’s terms and conditions.