GO Secure Net helps you protect yourself and the people you love from all the malware, phishing attempts, viruses, inappropriate content and other security threats that can infect your home internet and devices. You can activate GO Secure net by logging into the GO app. Then, follow the steps below: 1. Tap on the Services […]

What is GO Secure Net and how can I activate it?

This is usually caused by two reasons: You might have an older version of the GO app. Updating the GO app from the App Store or Play Store should do the trick. Your service might not be eligible for GO Secure Net. If this is the case, just send us a message on WhatsApp, Facebook Messenger, or […]

Why am I not seeing the GO Secure Net add-on on my GO app?

When you purchase GO Secure Net on your home internet service, it is only activated for that service, and the devices connected to it. Once your device is connected to the internet through a cabled internet connection or Wi-Fi (including Smart Wi-Fi) to that particular service, you are being protected. If your device is connected […]

If I purchase GO Secure Net on my Home Internet, will all my devices be protected?

When you purchase GO Secure Net on your home internet service, it is activated for that service only and the devices connected to it. So when your device is connected to the internet either through a cabled internet connection or Wi-Fi to that particular service, you are being protected. However, if your device is connected […]

If I purchase GO Secure Net on my mobile, will it always be protected?

If you visit a potentially harmful website while being connected to an internet connection, be it your home internet or mobile data, which is protected by GO Secure Net, a screen will appear informing you that this page has been blocked by GO Secure Net. The screen will also provide you with the reason why […]

How will I know if a website is being blocked by Secure Net?

GO Secure Net helps keep your network secure, while blocking pages are there to inform you of any security threats. Having said that, should you wish to temporarily pause your service, you can do so through the GO app. Simply follow these steps: 1. Tap on the Services tab at the bottom of the screen […]

How can I bypass any blocking messages on Secure Net?

You can stop the service by logging into the GO app and removing the GO Secure Net settings. To do so, follow these steps: 1. Tap on the Services tab at the bottom of the screen 2. Next, tap on the service you wish to update – in this case GO Secure Net 3. Tap […]

How can I stop my GO Secure Net service?

Yes, you can switch Parental Controls on or off through the GO app. Once you’ve logged in, follow the steps below: Tap on the Services tab at the bottom of the screen Next, tap on the service you wish to update – in this case, GO Secure Net Tap on the “Edit” button next to […]