Business MyGO is an online B2B portal where users can manage their organisation’s accounts and bills. This is different to Personal MyGO and the GO app, which are used to manage personal accounts. The Business MyGO portal is designed for use by organisations and businesses. Follow the instructions below, to register for your Business MyGO […]

How to register to Business MyGO?

Provide different levels of access to multiple users within the organisation, depending on their needs and roles. Access multiple organisations from one user account. Access and manage bills. Access and manage services. Open requests for support and monitoring of active cases. We will continue adding features based on feedback and user requests.

What features are available in Business MyGO ?

After creating the Business MyGO account the following information will be requested. In the field “Select Identification Type” input the Company registration number, ID card or other means of identification provided when first subscribing to GO. In the field titled “Billing Account Number” enter one of the Billing Account numbers which may be found in […]

How to link a business account to Business MyGO?

When using Business MyGO, users can manage all their business accounts from one interface by linking all the GO accounts for your organisations. An organisation refers to a legal entity such as a registered business or person, a vocational organisation, a club or any other legally recognised body.

What does an organisation refer to in Business MyGO?

5 different roles are available in the Business MyGO portal. The roles are assigned by the Portal administrator who can decide what level of access a user within an organisation requires. Roles are split between three categories: “Portal Admin”, “Finance” and “Technical”. Portal Admin has overall access to all features and functions, while “Finance” and […]

What are the different roles on Business MyGO?

The Portal administrator is the person or representative of the organisation registering for Business MyGO access who will have overall authority and access to all the organisation’s information. The Portal administrator is the only user role that will be able to add, change or remove access to other users within the portal. Note: We understand […]

What is a portal administrator in Business MyGO?

Finance Admin users can view in full and use all the functionality available in the Bills and Payments section. Request access to another organisation. View, download and pay bills. Finance users can view bills and details found in the Bills and Payments page as well as download and pay bills. View the finance roles user […]

What are the finance roles in Business MyGO?

Technical Admin users can view in full and use all the functionality available in the Services section. Request access to another organisation. View service details. Make service modifications. Create cases and requests for support. Technical users can view all service details and create cases and requests for support, but they cannot modify services. View the […]

What are the technical roles in Business MyGO?

By clicking on any account a new window will lead you to the download bills button. Select the bills you want to download and press the download selection button.

How can I download bills from Business MyGO?

By clicking on the edit pen next to the billing account number, a new window will open with an edit feature. Once the edit feature is clicked a popup window will open where a friendly name can be entered.

How can I distinguish between my accounts on Business MyGO?

To display both billing and services sorting / filtering function You can filter on three categories of accounts in the Billing section; “All Accounts”; “Accounts with unpaid bills” or “Accounts with no pending bills”. These categories can be selected by clicking on the dropdown menu named all accounts. You can also sort the rows by […]

How can I organise my accounts on Business MyGO?

The respective user guides for Business MyGO are linked below. View the full user guide View the finance roles guide View the technical roles guide For more information on Business MyGO, please visit this page.